Shipping policy

How is much is delivery?

We offer FREE UK Mainland standard delivery on ALL orders (excluding Scottish Offshore and Remote Scottish Mainland)

For delivery outside of UK Mainland, please contact us for your delivery zone price.

Click and Collect?

We offer free collection from our office on Fridays only 12 noon-4pm. The collection point is our office at Marches Bottling & Packaging, Unit 6 Porthouse Business Centre, Bromyard, Herefordshire, HR7 4FL. We do not hold stock in the office so any collection orders must be prepaid via our online shop or telephone order.

When will I get my order?

Our couriers deliver on weekdays only. Their service operates Monday-Friday (excluding bank holidays).

We'll try and get your order picked, packed and dispatched to you as soon as possible. Keep an eye out for your dispatch notification.

When will I get my wine?

Orders are processed, picked and dispatched between the following times: Monday - Friday 9am - 4pm, excluding bank holiday and published dates of closure.

Once we receive your order, we aim to dispatch within 48 hours. We'll try and get your wine picked, packed and dispatched to you super fast. Keep a look out for your dispatch notification!

If you need your order urgently, please contact us on 01885 489812 ext. 1 or email admin@celticmarches.com

Our couriers deliver our delicious drops Monday-Friday (excluding bank holidays). Please allow 72 hours from point of dispatch, delivery should be quicker but occasionally delays can be experienced, particularly during holiday periods and bank holidays.

As we use a courier to deliver goods, it is the buyer's responsibility to ensure that someone over the age of 18 is available to accept the order. With regards to deliveries, if no-one is in, the courier will attempt delivery twice and leave a card. After this time, if order can’t be delivered the goods will be returned to Radlow Hundred. If an order is returned to us due to incorrect delivery instructions or no response to cards we will issue a refund for the goods minus the carriage costs. Safe place instruction can be added to the order, but this is at the customer’s own risk. If you wish to add delivery instructions, please do so in the ‘notes’ section of the order.

What if I'm outside of the UK Mainland shipping area?

For delivery to the below, please contact us to confirm you are within our couriers delivery zone and for a quote:

Remote Scottish Mainland:
AB30-AB38, AB42-AB45N AB53-AB56, DD8-DD9, IV21-IV28, IV40, IV52-IV54, PA34-PA40, PH30-PH41, PH49-PH50, KW1-KW14, PA80 (3 DAY)

Scottish Offshore:
HS1-9, IV41-IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PH42-PH44, PA60-PA78, ZE1-ZE3

Northern Ireland:
At the present time we cannot ship to this area

Isle of Wight:
At the present time we cannot ship to this area

Isle of Man:
At the present time we cannot ship to this area

Channel Islands:
At the present time we cannot ship to this area